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Shipping times can vary based on the product and your location. Orders from our stock are processed within 24 hours on working days. If items are located in our Europe stock, they will be shipped within 3 - 7 working days. Additionally, you have the option to choose DHL Express delivery, ensuring items are delivered in 24 hours within Europe and 3-5 days for the rest of the world. For expedited or express shipping options, please feel free to contact us via email.

Absolutely! We have a customer-friendly return and exchange policy. If you're not 100% satisfied with your purchase, you can return or exchange it within a 21-day period, provided it's in its original condition, never used, and still has the tags attached. Your satisfaction is our priority!

Our website features detailed product descriptions and guides to help you choose. Additionally, our expert team is always available via chat or email to assist you in making the best decision for your watersport adventures.

Yes, all products come with a manufacturer's warranty. Details can be found on the individual product pages or by contacting our customer service team.Most brands 1 year to maximum 2 years on some items.

We accept payments through Revolut, MasterCard, Visa, Apple Pay, cryptocurrencies, and direct bank transfers.

Bank Payment Discount:

Get 2% discount on your total purchase when you opt for bank payment. Simply send an email to info@surf-store.com, and we will provide you with a tailored offer for your payment.

New Customer Discount:

If you're a new customer, we have a special treat for you! Use the code "surfstore5" during checkout to receive a 5% discount on your first order.