Cookie Policy
Last updated: May 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
2. Types of Cookies We Use
a) Essential / Necessary Cookies
These cookies are necessary for the website to function properly. They enable core features such as shopping cart, checkout, secure login and session management. These cannot be disabled.
b) Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. Tools used: Google Analytics (GA4), Hotjar. These cookies collect anonymised or aggregated data.
c) Marketing Cookies
With your consent, we use marketing cookies to deliver personalised advertisements and measure campaign effectiveness. Tools used: Google Ads, Meta (Facebook) Pixel. These cookies may be set by third-party advertising partners and may track you across websites.
d) Personalisation / Preference Cookies
These cookies remember your settings and preferences (e.g. recently viewed items, wishlist) to personalise your experience on our site.
3. Google Consent Mode v2
We use Google Consent Mode v2 on this website. This means:
- Google Analytics and Google Ads tags are always loaded, but operate in restricted (cookieless) mode until you give consent.
- If you deny analytics or marketing cookies, Google does not set advertising or measurement cookies. However, Google may still use aggregated, anonymous signals for conversion modelling and traffic reporting without identifying you personally. This is required for Google Ads to function under EU regulations.
- If you accept analytics or marketing cookies, full measurement including personalisation and conversion tracking is enabled.
- Your consent choice is stored for 12 months in a first-party cookie on your browser. No consent data is sent to Google's servers.
4. Third-Party Services & Cookies
The following third-party services may set cookies on our site:
- Google Analytics (GA4) — website analytics. Google Privacy Policy
- Google Ads — conversion tracking & remarketing. Google Privacy Policy
- Meta (Facebook) Pixel — advertising & retargeting. Meta Privacy Policy
- Hotjar — session recordings & heatmaps. Hotjar Privacy Policy
- Saferpay by Worldline — secure payment processing (essential). Worldline Privacy Policy
5. Managing & Withdrawing Consent
You can change or withdraw your cookie consent at any time:
- Cookie banner: Use the button below to open preferences and change your choices at any time.
- Browser settings: Most browsers allow you to view, accept, reject and delete cookies in their privacy/settings menu.
- Google opt-out: Google Analytics Opt-out Browser Add-on
- Meta opt-out: Facebook Ad Settings
6. Data Retention
Your cookie consent preference is stored for 12 months. Individual cookies set by third-party services have their own retention periods as defined by those providers.
7. Contact
If you have questions about our use of cookies or your data rights, contact us at [email protected] or refer to our Privacy Policy and GDPR Data Protection Information.